Support
Something broken, an odd path, or you'd like it all gone. All of it goes to [email protected].
Please don't put personal details in the email. We don't need your address, phone number, password, or what you wrote in a note. What happened on screen is enough.
1. Contact
[email protected]
YOSOMICHI is run by tsyk-app, a sole proprietorship.
This app is made by one person. We answer in order, and sometimes not quickly. We haven't printed a response time here, because we'd rather not promise one we can't keep.
2. What helps us
- iPhone or Android, and which version
- The app version (bottom of Settings)
- What you did, and what happened instead
- A screenshot, if you're comfortable sending one
3. Things people ask
No path arrived
Check that notifications are on (Settings → Notifications). YOSOMICHI sends at most one a day, and never more. Even with notifications off, the day's path is there when you open the app.
The paths don't suit me
When you skip one, you can say why. Choosing “not interested” makes that kind show up less. Skipping without a reason is fine too — we just won't read anything into it.
Something inappropriate arrived
You can report it from the path itself. Anything touching on safety gets looked at as soon as it's reported. Email works too if it's urgent.
I'm changing phones
Sign in with Apple or Google and your map continues on the new device. Notes don't travel — by design, they never leave the phone they were written on.
I want to stop
Deleting your account and data has the steps. We won't try to talk you out of it.